Sales Policy for KeyDanaPro
Effective Date: February 6, 2025

At KeyDanaPro, we aim to provide our customers with the best possible shopping experience. Our Sales Policy outlines the terms and conditions of all transactions on our website, keydanapro.com. By purchasing from us, you agree to the following policies.

1. Product Availability

We make every effort to ensure the availability of all products listed on our website. However, we cannot guarantee the availability of every item at all times. In the event that an item is out of stock, we will notify you promptly and offer alternatives or a full refund.

2. Pricing

The prices of our products are listed on our website and are subject to change without notice. We make every effort to keep prices accurate, but errors may occasionally occur. If an error in pricing is found on an item you’ve purchased, we will contact you with the option to either cancel the order or proceed with the corrected price.

  • Sales Tax: All applicable sales taxes are included in the final price. The tax rate is determined by the location of the shipping address and will be applied at checkout.
  • Promotions and Discounts: From time to time, we may offer promotions, discounts, and sales on specific items. These promotions may be subject to specific terms and conditions, which will be outlined at the time of the promotion.

3. Order Processing

  • Order Confirmation: Once you place an order, you will receive an email confirmation that includes your order number and the details of your purchase. Please review this confirmation carefully to ensure the accuracy of your order.
  • Order Processing Time: We strive to process and ship all orders within 1–3 business days. Orders are processed and shipped on business days, excluding weekends and holidays.
  • Shipping Times: Delivery times depend on the shipping method selected during checkout and the destination. Please refer to our Shipping Policy for more information on shipping methods, delivery times, and associated fees.

4. Payment Methods

We accept a variety of payment methods to ensure a smooth transaction for our customers:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods as made available at checkout

Payment is due at the time of purchase. We take security seriously and use industry-standard encryption technologies to protect your payment information.

5. Cancellations

Orders can be canceled before they are processed for shipping. If you wish to cancel an order, please contact us immediately at info@keydanapro.com. Once an order has been shipped, it cannot be canceled, but you may initiate a return according to our Refund and Return Policy.

6. Shipping Policy

We offer multiple shipping options to suit your needs. Shipping costs and estimated delivery times will be calculated at checkout based on your location and the shipping method chosen. Please note that we currently ship to U.S. addresses only. For more details, please refer to our Shipping Policy.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, we accept returns and exchanges within 30 days of the purchase date, provided the items meet our Refund and Return Policy. Please ensure that the product is in its original, unused condition and packaging.

Refunds will be processed to the original payment method. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the item is defective or there was an error in the fulfillment of your order.

8. Warranty and Guarantee

We stand behind the quality of our products. If any of our products are defective or damaged upon arrival, please contact us immediately at info@keydanapro.com for assistance. Depending on the situation, we will offer a replacement or full refund for defective items.

Please refer to the product page for warranty details on specific products.

9. Customer Service

Our customer service team is available to assist you with any questions or concerns about your order. We are committed to providing timely and helpful assistance to ensure your satisfaction.

To contact us, please use the following information:

10. Limitation of Liability

In no event shall KeyDanaPro be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or the products purchased. Our liability is limited to the amount paid for the product(s) in question.

11. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page with the updated Effective Date. We encourage you to review this policy periodically for any updates.

12. Agreement to Terms

By making a purchase from KeyDanaPro, you agree to all terms outlined in this Sales Policy. If you have any questions or need further assistance, please feel free to reach out to our customer support team.

Thank you for choosing KeyDanaPro for your luxury smart locks and products. We value your business and look forward to serving you.

Contact Information:
Email: info@keydanapro.com
Phone: (213) 555-0140

Thanks for shopping with KeyDanaPro!